Sheraton Grande Tokyo Bay Hotel - Urayasu

Friendly staff, clean, spacious room. Loved the bed and linens. I will return again. : )

Convenience store needed more to go food and snacks .

Great! Nice hotel near to both Disneyland & Disneysea. Be prepared to pay for the monorail which bring you to your resort hotel. I will definately made reservation @ Sheraton Grande Tokyo Bay Hotel again for minimum 3 nights next round.

Good access from/to two airports by bus. Impressive lobby. Good children's playing facility. View to the Disney castle.

Somewhat disappointed mainly due to lack of the individual service. Felt treated as numbers and frustrated to see the hotel was ruling customers rather than other way round. Probably there are some issues in the hotel management's policy, as we saw individual staff were trying their best. 7th floor, which is allocated for families is formerly smoking floor and still very strong odour remained, and also decor was dated. We complained then they kindly moved us to 8th floor, which was much better. A toilet near-by children's play area was not very clean. The wall mounted shampoo / body soap dispenser is Eco but not usually seen in the 4* hotel. Overall not the Sheraton quality. Sorry.

The staff was very friendly and helpful and great for kids.

The gym/health center was extremely small for a hotel that size. There were only 2 treadmills and no attendant was there when I went to work out at 9:00 am and when I finished at around 10 am, still no one there.

- the view from the room (sea side) - the computers free available at reception - the beds were confortable - beeing near disney

- the disney monorail fees should be included in the room price and you should give a free access card - the price for breakfast a bit high

Good access from/to two airports by bus. Impressive lobby. Good children's playing facility. View to the Disney castle.

Somewhat disappointed mainly due to lack of the individual service. Felt treated as numbers and frustrated to see the hotel was ruling customers rather than other way round. Probably there are some issues in the hotel management's policy, as we saw individual staff were trying their best. 7th floor, which is allocated for families is formerly smoking floor and still very strong odour remained, and also decor was dated. We complained then they kindly moved us to 8th floor, which was much better. A toilet near-by children's play area was not very clean. The wall mounted shampoo / body soap dispenser is Eco but not usually seen in the 4* hotel. Overall not the Sheraton quality. Sorry.

Everything was amazing, from staff to cleanliness and service. We brought small kids to Disneyland so this was quite near (there is special Disney liner in front of hotel) and we could bring kids to daytime nap. Can't find any bad thing, simply great!

9天的旅程最满意的一个酒店。我们预定了双人床，无烟， 由于没有无烟的，改成了三人房。房间非常大，打开阳台门，便可以看到大海。工作人员非常热心的帮我指路。早饭非常丰盛。

早饭和自助餐能便宜点六就好了。

部屋からの景色がとても綺麗で、お部屋も広々だったのでゆったりと過ごすことができました。 食事も和食、洋食で選ぶことができたのでそれぞれ好きなものを食べれたので良かったと思います。

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酒店在JR舞滨站旁边的柜台提供免费运送行李到酒店的服务，回程时也可以将行李送回舞滨站（有费用）服务人员态度非常好，在酒店里帮忙拿行李的。床睡起来非常舒服，很多设计非常可爱又人性化。

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遠かったが無料駐車場を選べるのが良かった。 とにかく清潔できれい！

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